Trustful OBD eShop for Cheap Auto Diagnostic this exchange policy is also for you. But you need pay the shipping cost to us as well as return to you. Fourth, if we miss-shipped the items, we will be responsible for an item exchange and any shipping fees. If you choose this, you can also return the product and get a full refund plus the shipping and handling fee, but you must make sure to send it back through simple airmail. 2) When do we not accept return. First, if the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair. Second, if the item has some using problem after 1 year, beyond the warranty time, we cannot provide return policy, what you can do is also return for repair. 4. One-year warranty. If the item need repair, within one year, customers no need pay repair fee but need to pay both back and forth shipping cost. Over one year warranty, customer need to pay repair fee for repair. 1. If you have technical problem with the product you received from us, please contact us online or by email. 2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software from this link: install it on your computer, then give us ID and password for remote help. Learn more at. Tell us what you think about this item and share your opinions with other people. Please make sure your review focuses only on this item. All reviews are moderated and will be reviewed within two business days. Inappropriate reviews will not be posted. After-sales questions and issues . Contact our Customer Service Department . (A customer representative will get back to you). Please Sign In first if you want to later edit or manage reviews uploaded by yourself. Maybe you also like.
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